Terms of service

General Terms and Conditions (GTC) and Customer Information

I. General Terms and Conditions

§ 1 Basic Provisions

  1. The following terms and conditions apply to contracts concluded with us as the provider (Fabio Arcangioli) via the website www.esolocosamia.de. Unless otherwise agreed, the inclusion of any terms and conditions you may use is hereby rejected.
  2. A consumer within the meaning of the following provisions is any natural person who enters into a legal transaction for purposes that predominantly cannot be attributed to their commercial or self-employed professional activity. An entrepreneur is any natural or legal person or a legal partnership acting in the exercise of their independent professional or commercial activity when concluding a legal transaction.

§ 2 Conclusion of the Contract

  1. The subject matter of the contract is the sale of goods.
  2. By placing the respective product on our website, we make you a binding offer to conclude a contract via the online shopping cart system under the conditions specified in the item description.
  3. The contract is concluded through the online shopping cart system as follows:

The goods intended for purchase are placed in the “shopping cart.” You can access the “shopping cart” at any time via the designated button in the navigation bar and make changes there.

After clicking the “Checkout” or “Continue to Order” button (or similar wording) and entering your personal data as well as payment and shipping conditions, the order data will finally be displayed to you as an order overview.

If you use an instant payment system (e.g. PayPal Express/Plus/Checkout, Amazon Pay, Sofort), you will either be redirected to the order overview page in our online shop or to the website of the instant payment provider.

If redirected, you make the appropriate selection or enter your data there. Finally, you will either be shown the order overview on the provider’s website or redirected back to our online shop.

Before submitting the order, you have the opportunity to review, change (including using the browser’s “back” function), or cancel the order.

By submitting the order via the corresponding button (“order with obligation to pay,” “buy,” “buy now,” “place paid order,” “pay,” “pay now,” or similar wording), you legally accept the offer, thereby concluding the contract.

  1. Your inquiries regarding the preparation of an offer are non-binding. We will submit a binding offer to you in text form (e.g. by email), which you may accept within 5 days unless another deadline is specified in the respective offer.
  2. Order processing and transmission of all information required in connection with the conclusion of the contract are partly automated via email. You must therefore ensure that the email address you have provided is correct, that receipt of emails is technically guaranteed, and especially that it is not prevented by spam filters.

§ 3 Special Agreements Regarding Offered Payment Methods

1. Payment via Klarna

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (“Klarna”), we offer the following payment options:

  • Invoice (“Pay Later”)
  • Instant bank transfer (“Pay Now”)

Use of invoice purchase, installment purchase, and/or direct debit requires a positive credit check. Therefore, we forward your data to Klarna for address and creditworthiness verification as part of purchase initiation and processing.

Further information:

2. Payment via PayPal / PayPal Checkout

If you select a payment method offered via PayPal / PayPal Checkout, payment processing is carried out via PayPal (Europe) S.à.r.l. et Cie, S.C.A., Luxembourg.

Individual payment methods are displayed during the order process. PayPal may use additional payment services for processing.

Further information:


§ 4 Right of Retention, Retention of Title

  1. You may only exercise a right of retention insofar as it concerns claims arising from the same contractual relationship.
  2. The goods remain our property until full payment of the purchase price.

§ 5 Warranty

  1. The statutory liability for defects applies.
  2. As a consumer, you are requested to inspect the goods immediately upon delivery for completeness, obvious defects, and transport damage and to notify us and the carrier of any complaints as soon as possible. Failure to do so does not affect your statutory warranty rights.
  3. If a characteristic of the goods deviates from objective requirements, the deviation shall only be deemed agreed if you were informed thereof before submitting your contractual declaration and the deviation was expressly and separately agreed between the contracting parties.

§ 6 Choice of Law

  1. German law applies. For consumers, this choice of law only applies insofar as it does not deprive them of protection granted by mandatory provisions of the law of the country of their habitual residence.
  2. The provisions of the UN Convention on Contracts for the International Sale of Goods (CISG) shall expressly not apply.

II. Customer Information

1. Identity of the Seller

Fabio Arcangioli
Bunsenstraße 7
67069 Ludwigshafen
Germany

Phone: +49 174 3831160
Email: esolocosamia@gmail.com


2. Information on the Conclusion of the Contract

The technical steps for concluding the contract, the conclusion itself, and correction options are governed by the provisions under “Conclusion of the Contract” in our General Terms and Conditions (Part I).


3. Contract Language and Storage of Contract Text

3.1 Contract Language

The contract language is German.

3.2 Storage of Contract Text

We do not store the complete contract text.

Before submitting the order via the online shopping cart system, the contract data can be printed or electronically saved using the browser’s print function.

After receipt of the order, the order data, legally required information for distance contracts, and the General Terms and Conditions will be sent to you again by email.

3.3 Offer Requests Outside the Online Shopping Cart

For offer requests outside the online shopping cart system, you will receive all contract data in text form (e.g. by email), which you can print or save electronically.


4. Essential Characteristics of the Goods or Services

The essential characteristics of the goods and/or services can be found in the respective offer.


5. Prices and Payment Terms

  1. The prices and shipping costs stated in the respective offers are total prices and include all price components including taxes.
  2. Shipping costs are not included in the purchase price unless free shipping has been promised separately.
  3. Additional costs such as customs duties, taxes, or bank transfer fees may arise for deliveries outside the European Union and must be borne by you.
  4. Costs for money transfers (bank transfer or exchange rate fees) are to be borne by you if payment is initiated outside the European Union.
  5. Available payment methods are displayed on our website or in the respective offer.
  6. Unless otherwise specified for individual payment methods, payment claims are due immediately upon conclusion of the contract.

6. Delivery Conditions

  1. Delivery conditions, delivery dates, and possible delivery restrictions can be found on our website or in the respective offer.
  2. If you are a consumer, the risk of accidental loss or deterioration of the goods during shipment passes to you only upon delivery of the goods, regardless of whether the shipment is insured or uninsured, unless you independently commissioned a transport company not designated by the seller.

7. Statutory Liability for Defects

Liability for defects is governed by the “Warranty” provisions in our General Terms and Conditions (Part I).


These GTC and customer information were prepared by lawyers specializing in IT law from Händlerbund and are continuously checked for legal compliance. Händlerbund Management AG guarantees the legal security of the texts and assumes liability in the event of warnings.

Further information:

Last updated: 05 April 2025